In order to create a reassuring environment for drug consumption and meet the needs and expectations of the public for drug safety, the Provincial Bureau has actively promoted the pilot work of pharmaceutical care in drug retail enterprises so as to comprehensively improve the overall service capacity and development level of drug retail enterprises. According to the provincial departments and municipal bureaus, the pilot work has achieved remarkable results by mobilizing public enthusiasm for participation and using information technology. Qingdao Municipal Bureau has enforced the fingerprint attendance system of licensed pharmacists to ensure that there are genuine licensed pharmacists to provide pharmaceutical care for the public. Forty chain enterprises in the city participated in remote electronic auditing. More than 1000 licensed pharmacists in the city collected fingerprints and provided 20 586 people with remote pharmaceutical care for consumers. The Bureau has also established a "on-the-job licensing supervision system for licensed pharmacists", which seamlessly docks with the attendance system installed free of charge to enterprises. Through this system, the supervisory department can not only check the on-the-job attendance of licensed pharmacists, but also monitor the specific situation of licensed pharmacists'reviewers and pharmaceutical services. Yantai Municipal Bureau promotes the use of free pharmaceutical care software of "Asking for Drugs" APP in the whole city, and has promoted the installation of "Asking for Drugs" APP business accounts in 1000 chain stores. Its pharmacists in stores can provide drug consultation services for users at any time, or deliver drugs to their doors according to the needs of patients. Consumers can achieve family drug records, drug tracking and other functions. Yes. Jinan Municipal Bureau has carried out the training of prescription pharmacists to ensure that all drug retail enterprises have at least one prescription pharmacist besides the licensed pharmacists to be equipped to solve the problem of prescription review and guide the public to use drugs rationally. The retail pharmacy pharmaceutical service system has been installed in the pilot enterprises of pharmaceutical care in this city, drug registration has been established for specific customers, timely follow-up of drug use information in the community, and rational drug use guidance has been provided. Jining Municipal Bureau has carried out the pilot work of drug consulting machines in two retail chain enterprises. It has realized a comprehensive letter of eight modules: pharmaceutical information inquiry system, intelligent purchasing guidance system, prescription auditing system, remote pharmaceutical support system, patient medication guidance system, medication consultation system, drug safety management system and customer management system. Information-based solutions, scientific guidance to the masses of rational and safe drug use. Since the pilot work of pharmaceutical care was carried out, the consciousness of quality management, prescription review and responsibility for providing pharmaceutical care of licensed pharmacists in pharmaceutical retail enterprises in our province has been strengthened, the overall service level and core competitiveness of the retail industry have been significantly improved, and the quality assurance level of the pharmaceutical retail market has been steadily improved.